By scheduling services online with Glow Up Crews, you acknowledge and agree to the following terms and conditions:
Booking Deposit
• A member of our team may contact you to collect a non refundable booking deposit of $80.00, which is required to secure your appointment date and time.
Weather and Drone Operations
• Due to the nature of drone assisted services, Glow Up Crews may be unable to perform work during high winds, rain, storms, or other unsafe or inclement weather conditions.
• If weather conditions prevent safe service, your appointment will be rescheduled at the next available date at no additional charge.
Cancellation Policy
• A minimum of 48 hours notice is required for cancellations or rescheduling.
• Cancellations made within 48 hours of the scheduled service may result in the forfeiture of the booking deposit as liquidated damages.
Measurements, Pricing, and Representations
• Glow Up Crews relies on the accuracy of all information and measurements provided by the customer during the online booking process.
• All measurements, surfaces, access points, and site conditions are subject to verification in advance or on site.
• Final pricing may change if actual site conditions differ from what was represented at the time of booking.
Access and Site Readiness
• The customer is responsible for providing safe and unobstructed access to the service area on the scheduled date, including access to gates, driveways, yards, water connections, and work zones.
• Failure to provide access may result in rescheduling and possible forfeiture of the booking deposit.
Utilities
• Certain services may require access to water and or electricity. If required utilities are unavailable at the time of service, Glow Up Crews reserves the right to reschedule the appointment.
Property Condition and Liability
• Glow Up Crews is not responsible for pre existing damage, including but not limited to cracked or loose pavers, roofing materials, siding, mortar, sealant failure, or improperly installed or aging surfaces.
• While reasonable care is taken on all jobs, certain cleaning processes may reveal underlying wear or defects that were previously concealed.
Payment Terms
• Unless otherwise agreed in writing, the remaining balance is due upon completion of service.
Right to Refuse or Discontinue Service
• Glow Up Crews reserves the right to refuse or discontinue service if site conditions are unsafe, misrepresented, inaccessible, or outside normal service parameters.
Deposit Refundability
• If Glow Up Crews is unable to perform the work on site for any reason, the $80.00 booking deposit will be fully refunded to the customer.